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Authentication
Authenticity is at the heart of everything we do. Beginning with sourcing only from trusted partners and private clients, each product is then inspected by our co-founders before authentication by third-party servicers/experts (e.g. Entrupy). Our luxury collection is comprised of only 100% authentic fashion pieces.
See Certificate of Authenticity, Authentication Process, and Authenticity Warranty for more details.
Certificate of Authenticity
Every piece at It'sReloved undergoes our meticulous dual-authentication process before it's ever offered for sale. Each item is examined by our in-house team and independently verified through trusted third-party authentication partners, giving you confidence in every purchase.
Items priced at $1,000 or greater will come with a complimentary Certificate of Authenticity (COA). For items priced under $1,000, you will have the option to add an official COA from an independent third-party authentication service for $25. While not required, this optional certificate provides additional documentation and peace of mind for those who prefer to have a physical or digital authentication record alongside their purchase.
Shipping
At this time, we only sell and ship within the United States.
- Standard (4-7 business days): $14.00
- Express (2 business days): $25.00
- All purchases over $1,000.00 comes with Complimentary Standard Shipping
All items are shipped within 2 business days from purchase. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your selection and location.
See Shipping Policy for more details.
Returns & Cancellations
All Sales Are Final; Due to the unique and high-demand nature of our inventory, we do not accept returns, exchanges, or cancellations. Please practice Conscious Buying before making any purchases. If you have any questions, we're happy to help before you check out.
See our Return & Refund Policy for further details.